Long Island Community Hospital serves a diverse population of patients, including those with special needs, at all stages of the life cycle. All Security Guards demonstrates the ability to deal effectively with various age groups in order to provide a safe and secure environment. The unique physical and psychosocial needs of patients relative to age-specific requirements are considered in the provision of security services. Communication skills must be demonstrated through age-specific interactions that enhance customer satisfaction.
Patrols assigned areas of the facility and grounds on foot. Verbally confronts/questions patients and visitors not conforming to Hospital rules and regulations and ask them to adhere to them. Verbally confronts/questions any unauthorized individuals on Hospital grounds. Direct Observations, inspection, Schedule review.
High school diploma or equivalency. Successful completion of the training course, which satisfies the minimum criteria recommended by the New York State Security Guard Advisory Council. BLS certification, de-escalation required. Good interpersonal skills demonstrable in interactions with staff, administrators, patients and visitors. Continued education through technical seminars, workshops, etc, participation in departmental meetings, in-services, and attention to hospital memorandum.